Frequently Asked Questions

What services do you offer?

When is technical support available?

Who may use the classroom A/V systems?

Which rooms do you have A/V equipment in?

What equipment do you have for loan?

Do you repair A/V equipment?

Can I record and/or live stream a lecture/event?

Can you help me reserve a room for a class/event?

I have a disability. What accommodations are available?

 

What services do you offer?

We install, maintain and repair audio/visual equipment in the general assignment classrooms. We provide A/V equipment loans for approved purposes. We also provide training, support and consulting services.

When is technical support available?

We have technicians available during the week, whenever classes are in session. We cannot answer the phones after 5pm, but voicemail and online tickets are monitored during the evenings.

Who may use the classroom A/V systems?

The classroom A/V systems are for academic, research and administrative use only. Faculty, staff, students and guests may use the A/V systems for any approved purpose. Click here for more information.

Which rooms do you have A/V equipment in?

Click here for a list.

What equipment do you have for loan?

Click here for more information on our equipment loans.

The Newman Library and InnovationSpace also have A/V equipment for loan.

Do you repair A/V equipment?

We maintain and repair our own equipment. Please contact us if any classroom A/V equipment is damaged or malfunctioning. We do not provide repairs of personal or departmental A/V equipment.

Can I record and/or live stream a lecture/event?

Yes, you can record and live stream from any room with an Echo360 Lecture Capture System. You must arrange this in advance of your lecture/event. Click here for more information.

Can you help me reserve a room for a class/event?

We are unable to schedule rooms. Please contact Scheduling at 231‑6888. Student organizations may reserve rooms online. Reserving a room does not grant access to the A/V equipment in that room. Click here for more information on who may use the classroom A/V systems.

I have a disability. What accommodations are available?

We coordinate with University ADA Services and Services for Students with Disabilities to provide accommodations for employees, students and guests. Please contact our office with any questions or concerns.

Contact Us

(540) 231‑5684

(540) 231‑4203 (Fax)

Classroom A/V Services (0307)
Saunders Hall, Room 204
490 West Campus Drive
Blacksburg, VA 24061

Report an A/V Issue

 

Office Hours

Mon - Fri  8am - 5pm